Which category best describes your Zotero issue?

• I am new to Zotero and I don't know how to start using it.
• The Zotero menu, buttons, toolbars, or ribbon do not appear after installation in Word, LibreOffice/OpenOffice, or Google Docs.  (This is very common!  It happens in about a third of every workshop/class we teach, regardless of what users do.)
• I am receiving an error message when using Zotero.
• Zotero is behaving unexpectedly (crashing, "hanging", not downloading files, or not responding).
• I need some other kind of help with Zotero, or I'm not sure.

You can get help using Zotero in multiple ways.

On your own:

• Check out Zotero's documentation files for detailed instructions.
• Read Zotero's troubleshooting guide.

Asking for guidance:

• Want one on one help from an OU Librarian?  Contact Humanities Librarian Liorah Golomb, Science Librarian Claire Curry, or the OU librarian for your subject area.