What is your problem?
Which category best describes your Zotero issue?
- I am new to Zotero and I don't know how to start using it.
- The Zotero menu, buttons, toolbars, or ribbon do not appear after installation in Word, LibreOffice/OpenOffice, or Google Docs. (This is very common! It happens in about a third of every workshop/class we teach, regardless of what users do.)
- I am receiving an error message when using Zotero.
- Zotero is behaving unexpectedly (crashing, "hanging", not downloading files, or not responding).
- I need some other kind of help with Zotero, or I'm not sure.
Get more Zotero help
You can get help using Zotero in multiple ways.
On your own:
- Check out Zotero's documentation files for detailed instructions.
- Read Zotero's troubleshooting guide.
Asking for guidance:
- Want one on one help from an OU Librarian? Contact Humanities Librarian Liorah Golomb, Science Librarian Claire Curry, or the OU librarian for your subject area.