What is unexpected behavior?
Zotero browser connector does not download pdf
There are two main reasons why the Zotero browser connector may not download a pdf.
- The Zotero desktop app may not be open.
"Updating document" endlessly in Google Docs
Sometimes Google Docs will stop responding and show the "Updating document" message endlessly on a new Google Doc.
Try this first:
- Check “behind” the browser for the Zotero document preferences window or citation box. If you click on Zotero in the task bar or mac version of that, you can bring the document preferences window or red citation box to the front.
Nothing is hidden behind the windows?
- Close/quit, then re-open, both Zotero and browser.
- If you are on a Mac, remember to completely quit (cmd + q shortcut) each program to fully close before re-opening.