August 3

I have updated the Fall textbook list on the libguide and have added it to the desktops of the desk computers. Please let me know if you have any questions.

Thanks!
Kelly

August 3

We now have new 360 cameras available for checkout! They checkout for 3 days and live with the other 360 camera. Please let me know if you have any questions.

Thanks!
Kelly

July 26

Soon OU IT will turn off the May graduates' OU IDs and emails. If someone has questions about library access after graduation you can find answers or send someone to this handy After Graduation libguide! https://guides.ou.edu/aftergraduation Please let me know if you have any questions.

Kelly

 

June 22

We will no longer be accepting payments for Courtesy borrowers/non-OU patrons fines and fees at the desk. Once a patron fills out the Borrower's permit request form or you discover that they have fines, please send them with the completed form or a printout of the fines to the Dean's office for payment. Here's a link to the Borrower's Permit Instruction Form. Please let me know if you have any questions.

Kelly

 

June 18

The library will be closed Monday, June 21st in observance of Juneteenth. 

~Jen

 

June 8

SUPERVISORS: Occasionally a History of Science book will be returned to the circulation desk. History of Science books have no markings on the cover or spine, and you'll have to identify them by a book plate or a stamp on opposite page of the copyright information. 

 

You'll need to place these on the newly created History of Science shelf sharing the shelf with the Damaged Books shelf above the Non OU Books shelf.

Please let me know if you have any questions.

Kelly

 

May 24

Per OU's announcement last Wednesday that the masking policy has been lifted -- Masks in the library are optional for vaccinated people. However, those who have not been vaccinated are still required to wear a mask. If you have any questions about this please don't hesitate to ask me.

~Jen

 

May 20

Hi everyone! We will now start checking out ALL technology now that the Covid restrictions have been lifted. This includes headphones, cameras/camcorders, telescopes, microphones, and whatever else I'm currently forgetting. I will update the technology lending page today and label the drawers tomorrow. Please also read the technology lending tab under the policies, procedures, duties tab on the libguide.

Please remember only supervisors are allowed to check in or out the telescopes! If you are a supervisor and have not received telescope training from me, please let me know. Remember the telescopes are my bébés.

Also when a camera or camcorder is returned please have a staff supervisor or a student supervisor check them before they are returned! If I am at the library I personally prefer to check them. If I am not there then Jen or Doni can check them. If none of us are then then a student supervisor can. Again if you would like training on what to look for, please let me know.

Most of these items are also bookable. Please ask a student supervisor if you need training on booking an item.

We are still not loaning out dry erase markers!

Please let me know if you have any questions.

Kelly

 

May 17

SUPERVISORS:  Please let Kelly know when a camera/podcast kit/camcorder is returned so that she may clean them. Do not disinfect or Germinate them, just send her a message with the item type and assigned number then put it back in its place.

~Jen

 

May 12

New procedure! We are finally out of the plastic shopping bags for the laptops! Please use the black laptop bags again. When the laptops are returned please continue to use the Germinator for the laptops and please spray the outside and inside of the bag with the disinfectant spray. Please let me know if you have any questions.

Kelly

 

May 12

 

Tomorrow 5/13, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P - (If returned by LTP)

L461P - (If returned by LTP)

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

Kelly 

 

May 11

When you submit a ticket to LTP (for laptop or other technology issues), please use lib-circbiz@ou.edu for the email. Do not use your own and please do not use mine for this. Thank you!

 ~Jen

 

April 30

We now have a photo studio for checkout! It checks out for 1 day and is bookable. It is kept between the light kit and the podcast kit and is locked to the shelf with the podcast kit. 

 

 

April 21

 

Tomorrow 4/22, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P

L461P

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

Kelly 

 

April 19

Supervisors: Recently there have been a few Learning Lab books placed on floor carts instead of the Learning Lab shelf in the sort room.  Currently there is NO pop-up or fulfillment note that comes up when you scan it in to let you know that it needs to go elsewhere.  Please make sure you are looking at the spine of each book when discharging to see if the label says "Learning Lab" or some other in-house destination before placing it on the wooden sort cart.  Please let me know if you need me to show you an example or have any questions about this.

~Jen

 

April 14

Supervisors: Stacks Management will be ending the quarantining of books effective today. Please resume sorting as we did pre-pandemic, which is by call numbers instead of by day. The carts are now labelled by call letter with magnetic stickers so just look for those and sort accordingly. When discharging, sort your books by call letter onto the wooden cart to your left, then any SLAs up front (and you if there's a lot) can take them to the stacks carts.  Most SLAs are not used to this system (as they've never done it) so please show them how to do it and let them know about the expectations for carting during your shift. As I said, this new/old system has been reinstated today.

~Jen

 

April 8

EXTRA! EXTRA! NEWSFLASH....

There's been an update to how we input information into Alma when creating a new account for CESL / HSC / New OU Students, Staff, or Faculty. Instead of putting the person's OU ID in the Primary Identifier slot, you should instead enter their 4x4 information here. When the rest of the form is filled out, click on the Identifiers tab at the top. For the Barcode, type in the ID number from their OU ID and type a capital T before it (like you would for a Borrowers Permit).  This change is effective immediately, and the instructions have been updated in the documents portion of libguides under Procedures.  If you have any questions about this please let Kelly or I know.

 

April 6

Supervisors: if a patron's user group is "retired faculty/Staff" please re-active their profile. You can change this by clicking "Open for Update" at the top of the page and then changing their status to active. The status bar is in the middle of the page.  If they are newly retired please have them show you their retired OU ID, ask for a new email address, and update their profile. A new policy is currently being written. Please let me know if you have any questions.

Kelly

 

March 24

Tomorrow 3/25, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P

L461P

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

Kelly 

 

March 23

Please use the following steps to make sure that hold items are getting properly checked out. 

If it has a sticker on the cover, it is an ILL book. It says ILL on the side and has a due date on the sticker. Please use the ILL system to checkout these book.

So if you see these stickers please use the ILL system to check it out, which looks like this.

 

If the book has a flag in it, it is an OU book that was requested through Sooner Xpress. It has Sooner Xpress written at the top and no due date. Please use Alma to checkout these books. 

Please ask a supervisor if you are unsure about which system to use.

Please let me know if you have any questions.

Kelly

March 9

We now have even more rocks! These kits, like the others checkout for 2 hours at a time. Next to the discharge machine is the Fun and Profit kit (Petroleum Samples). I am told that this will be a very popular kit and very fragile, so please be careful! Please make sure all 16 samples are returned. 

The next kits are kept with the others underneath the calculators.

Please make sure that the Metamorphic kit matches the picture on the inside lid when returned.

We now have a Metamorphic Rock Cycle kit (Rock Review) as well. Please make sure that all 6 tupperware containers are returned. 

Please let me know if you have any questions.

Kelly

March 1

Starting today, we will start sorting books onto the Stacks carts by day of the week instead of by floor. Meaning, as books are returned and discharged, you will place them on cart labelled the day of the week that it is. As seen below --

Stacks will be responsible for retrieving them from the area behind the desk and placing them in quarantine. If you are a supervisor, please show SLA's how the procedure is done so we are all on the same page.  Remember, holds can be placed directly on the holds shelf now. Do not take them to quarantine. 

~Jen

 

February 24

Tomorrow 2/25, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P

L461P

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

Kelly 

 

February 24

We will be checking out some of the rock/mineral kits that are normally kept at the Geology library while it's closed for repairs. There are 5 different kits, and they all checkout for 2 hours at a time. When they're returned please make sure that all samples are returned. Three kits, Sedimentary, Minerals, and Igneous, all have pictures under the lid that you can use to verify. NOTE: The samples do not need to be in the same compartment pictured. They are stored underneath the calculators

View pictures of the kits here

Please let me know if you have any questions.

Kelly

 

February 9

Starting today, we will start sorting books as we did pre-pandemic. Meaning, as books are returned and discharged, you will place them on carts by floor.  Stacks will be responsible for retrieving them from the area behind the desk and placing them in quarantine.  I don't know how long it will take them to get carts back to us, but if you run out and know where they are, just go get some.  If you are a supervisor, please show SLA's how the procedure is done so we are all on the same page.

Also, holds can be placed directly on the  holds shelf now. Do not take them to quarantine. 

~Jen

 

February 9

Bizzell Library will be closing at 10pm this evening and will remain closed tomorrow, due to inclement weather. Watch for additional alert notices from OU regarding the next several days and plans for the OU campus.

 

January 4

Bizzell Library is identified as a campus location where someone can go to get a printed copy of the 2020 Sooner Safety Report. If someone comes up and requests a report, simply print the PDF from the provided link above. Anyone may request a copy, they do not need to be a student, faculty or staff or be affiliated with the university. A printed copy needs to be provided at the moment of the request (understanding it may take a few minutes to print it). People requesting a copy cannot be turned away or asked to come back later. We must provide a copy, no questions asked.

To access and print the document go to the Documents menu on the side here in libguides under Circulation.  Then navigate to the Safety & Fire Report tab and follow the instructions found there.

~Jen

 

 

 

December 15

I've added a "Solutions for laptop Wifi problems" to the technology lending box. Please try these steps when a laptop refuses to login. If you have any questions please ask me.

Kelly

 

 

December 14

Due to inclement weather, the library will be closed tomorrow, Tuesday, Dec. 15th.

 

December 4

We now have WIFI hotspots available for checkout! They checkout for a week and are reservable. The password for all devices is g3tBizzY. They are kept in the drawer with the projector and the Blue Yeti. There is also a tab on the tech lending widget. Please let me know if you have any questions.

Kelly

 

November 16

 

On Thursday 11/19, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are as follows: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P

L461P

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

You may continue to checkout these laptops at any other time. I have marked them now, because I'll be gone after Nov. 18th.

Kelly 

 

November 16

Please make sure that you are properly checking out books from the hold shelf. if it has a sheet of paper in it, this means it's an OU owned book and needs to be checked out to the patron in Alma. If it has a sticker on the cover, please use the ILL site. Please let me know if you have any questions.

Kelly

 

October 26

Campus will close today at 3pm due to severe winter weather conditions. OU campus will continue to be closed through tomorrow, Oct. 27th, and will re-open for regular hours and services Wednesday, Oct. 28th.  Drive carefully and stay safe!

 

October 21

 

Tomorrow 10/22, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are as follows: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P

L461P

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

Kelly 

October 20

Student Supervisors: From now on, please also put ALL items that are to go to Fine Arts and Architecture on the outgoing mail shelf (NOT IN the mailbox)  - INSTEAD OF QUARENTINE. This shelf is at the far-right end of the hold shelves next to the south doors.  Just lay the items flat like in the picture below:

 

October 19

Student Supervisors: From now on, please put ALL items that are to go to the National Weather Center on the shelf with the same label - INSTEAD OF QUARENTINE. It is located in the receiving area on the far left shelving unit. Pictured here:

 

October 19

We now have an adult and baby skulls to checkout! they're located in a duffle bag next to the other biology skull. The projector has moved to the other cabinet. Please let me know if you have any questions.

Kelly

 

October 9

We are changing the name of the replacement fine to lost item fine. I've tried to update this in all places. Please let me know if you see replacement fine mentioned anywhere. 

Thanks,
Kelly

 

October 7

When closing, please don't forget to wipe down the self-checkout machine next to the elevators. Also check to make sure the wipes and/or hand sanitizer is stocked there. 

Let Kelly or I know if we are running low on PPE at any of our stations. Thanks! Jen

 

October 2

If you notice a book(s) about Constantine is returned, please DO NOT discharge it and put it on the cart at my desk. 

Thanks!
Kelly

 

September 29

We now have speakerphones and webcams! They are kept in the cabinet on the right in the 2nd and 3rd drawers. The spearkphones checkout for 4 hours and the webcams checkout a week. Please let me know if you have any questions.

Kelly

 

September 23

Tomorrow 9/24, we are sitting a side 12 laptops that we will only checkout to people in BIOL 1124. We've added an extension on these 12 only for their test so it's important that you do not check these out to anyone not in the class. I have labeled them in the cabinet. You may check them out to people today, but please no overnight checkouts. They are as follows: 

L450P - retirement home

L451P  - retirement home

L452P  - retirement home

L460P

L461P

L465P

L351M - retirement home

L355M

L357M

L358M

L359M

L363M
The retirement home is the tall black cabinet near Jen's desk. Please let me know if you have any questions.

Kelly 

 

September 18

Supervisors: There are new shelves in quarantine for branch books and storage books. It is across from the Hold shelf. So if the book has a print out please take it to this area and put it on the appropriate shelf. If it has a person's name or ILL Dummy, please put it on the hold shelf. If it says Storage, please put it on the storage shelf. All other books with printouts will go on the branch shelf. Please let me or Jen know if you have any questions.

Kelly

 

September 13

As of today the new Bizzell open hours are as follows:

• Monday – Thursday, 7:30 am. – 11 p.m.
• Friday, 7:30 a.m.  – 9 p.m.
• Saturday, 9 a.m. – 9 p.m.
• Sunday, noon – 11 p.m.

 

September 11

Please sign and date any notes you leave for me. 

Thanks!
Kelly

 

September 8

Supervisors: Please make sure that you are putting any hold books on the hold shelf in quarantine. If it prints a letter with a name or ILL Dummy, it goes to the hold shelf. The hold shelf is the shelf to the far left next to the stairs. If the letter says, "transit" it goes with the other books. Please let me know if you have any questions.

Thanks!

Kelly

 

September 2

We are no longer handling ID's or sliding them through the keyboard card reader.  When asking patrons for their ID, please tell them to put it in the small plastic labelled tray at each computer station, so that the information faces you.  Use the new No-Touch Tool to pull the tray towards you to see the ID information. Do not pick it up, just input their OU ID number into Alma.  When you find them in the system, slide the tray back to them so that they can retrieve their card (or phone if using ONE for identification). 

Also, be sure when accepting textbook and technology returns to scan them in, put item into the Germinator, then immediately sanitize your gloved hands with provided hand sanitizer.  If you notice the sanitizer (or any PPE supplies getting low in your area, please let me or Kelly know.

 

August 27

The Germinator is the new UV light box up front that we are using to disinfect all textbooks (reserves) and technology. We are now using this in place of disinfecting wipes for these items.  Instructions are on the box along with times.  Even though the instructions say to UV light the individual reserve book pages, we are NOT doing that at this time. Just do the front and back covers (therefore, we don't need to insert the red/green bookmarks at this time).

• Chargers in the clear plastic bags CAN be left INSIDE the bags. Same as the other cables, run them through a cycle on top then flip it over and run it through another on the bottom.
• With laptops, do the top, then bottom, then open it up and do the middle - then it can be put away.
• Cords/cables/plug boxes will need to be run through one on top, then on the bottom.

***When we get too busy to run items through the Germinator, place them on the TOP shelf of the wooden cart (where the reserves usually get placed) until they can be disinfected.  Once disinfected put the item away, but if time does not allow right away, place on the second or third shelf.  So, contaminated items go on the top shelf, cleaned items go on the bottom ones.  If you have a better system in mind for keeping them separate, please let me know!***

 

August 26

Please help us keep track of mask violations in the library.  Use the COVID-19 Violation Counts form if you see someone in the building (whether they are coming, going, roaming, or sitting) who is NOT wearing a mask, or wearing it improperly.  Please not only say something to them, but also report this information on the form.  There will be a tab on your work stations that you can easily access, just like the other permanent Circulation tabs.  Here is the direct link as well:

https://docs.google.com/forms/d/e/1FAIpQLSeycX5hYl2rINmaRg6OgYm3C5689gxe9tRpNYkkyfh2jzaq3g/viewform

 

August 25

The Learning Lab is no longer on LL1.  It has combined with the Computer Lab so please send people across the way for any research related questions, not downstairs.

Also, be sure to check When I Work for alterations to your schedules for Labor Day Weekend.  The library will be open these hours and your schedules adjusted accordingly:

 

Friday, Sept. 4 from 7:30am - 5pm

Saturday, Sept. 5 from 9am - 5pm

Sunday - CLOSED

Monday, Sept 7th from 12pm (noon) - 2am

 

August 23

As of now, anyone asking about Faculty Access Cards, Grad Student Access Cards, and Shelf Reservations from the cream colored box (A.K.A. Pandora's Box) should to be directed to the Computer Lab across the way.  We are no longer responsible for those reservation/check out items.

August 21

Welcome Back!! 

Classes begin on Monday, but the library is open regular hours this Sunday, Aug. 23rd. Sunday is when the Fall work schedule begins!  So be sure to check When I Work for your schedules and wear your masks, gloves, and social distance from patrons as well as each other.

August 11

Access to the library dean's office will be by appointment only. Library personnel should e-mail Mallory Hogan at mallory.hogan@ou.edu to set up appointments for picking up mail, supplies and other items needed from the dean's office. Visitors will be able to arrange appointments and get information by e-mailing libadm@ou.edu or calling (405) 325-2611.

March 13

We have a plan for the two weeks that classes are online only!

University Libraries

COVID-19 Transition to Online - Library Plan

March 12, 2020

 

Due to the risk of COVID-19 and under the direction of the university administration, University Libraries will modify library operations beginning Friday, March 20 at 5:00 pm thru April 4 at 9:00 am as follows:

 

Facility Operations

 

• Bizzell Memorial Library and the Bookmark Cafe will be closed to the general public.
• Bizzell will provide access to OU faculty/staff and graduate students:
  • Monday - Friday 7:30 am to 6:00 pm
  • Saturday - Closed
  • Sunday - Closed
• Faculty/staff and graduate students will be required to show an OU ID to library security in order to enter the building via the west entrance only.
• Bizzell south entrance will be closed (but available for exiting the building)
• Public services will be limited to circulation, ILL, and self-checkout. Research assistance will be available online.
• All events, classes and large group meetings scheduled through April 3 will be canceled.
• OU Libraries’ maker spaces (the Edge in Bizzell and the Couch 3D Printing Lab in the Couch Residence Hall), as well as Data Analytics, Visualization & Informatics Syndicate (DAVIS) in Bizzell will be closed.
• Branch libraries (Fine Arts, Architecture, Geology) and Special Collections (Bizzell 5th Floor Special Collections, Western History Collections in Monnet Hall, and the Chinese Literature Translation Archive in Bizzell) will be closed to public and campus users.
  • Bizzell Special Collections and Western History Collections may be available, by appointment only, to graduate students and faculty with a pressing need. We will continue to provide consultation, research assistance, and reference online, as we do for current distance users.
• OU Libraries faculty, staff and graduate assistants will report to work with some working remotely as approved by their division head.
• Student employees will be working limited hours in all locations as needed.  Students should be notified by their supervisors regarding schedule adjustments.
• Library facilities will maintain spring break operating hours until this plan is activated on March 20.

 

Library Fines and Renewals

 

• Items that have been checked out from circulation by March 23 will be automatically renewed so that no fines will be accrued during this time.

 

 

Library Resources

 

• Undergraduates relying on reserve textbooks may request that select textbook chapters be provided via ILL. Faculty may request select textbook chapters be provided in Canvas.
• OU Libraries is working to modify our homepage to highlight digital resources and services, specifically including:
  • Research assistance (email/phone/chat),
  • The OU Libraries artificial intelligence chatbot which is available to answer questions 24/7,
  • Research guides,
  • Online databases, and
  • ILL requests for delivery of books/articles.
  • Openly available COVID-19 resources for researchers.

These changes will be available by the close of the library on March 20. They will also be highlighted on the OU Teach Anywhere website ( http://ou.edu/teachanywhere ).

Please let me know if you have any questions.

Kelly

 

March 11

When the loaner Macs are restarted a this pop up will appear. Just click bypass. Kelly

 

March 10

We now have a life size 3D printed skull available for checkout! It's in the drawer with the blue yeti.

Kelly

 

March 6

The respondus lockdown browser is now installed on the laptops! Please let me know if you have any questions.

Kelly

 

February 28

We now have 4 new Dells and 1 more new MacBook Air! I have moved 351M and 450P-452P to the overflow laptop cabinet, i.e. the retirement home. Remember that the drawers individually lock. I think the best practice is to only unlock them when we one of the laptops is in use, since we'll only use them when the other laptops are all checked out. The retirement home's key has a penguin on it. Please let me know if you have any questions.

Kelly

 

February 27

We now have a 3D scanner for checkout! It checks out for a day and is stored in the new cabinet above the Blue Yeti. As with most of the technology, the supervisors will need to check it out and return it. Please let me know when it is returned so that I can restore it. Please let me know if you have any questions.

Kelly

 

February 27

We have three new MacBook Airs! I have moved L350M to the overflow cabinet. The overflow cabinet's individual drawers lock. Please let me knwo if you have any questions.

Kelly

 

February 24

We have a new mini projector who looks like Eve from Wall-e. It's stored next to the Viewsonic projector in the new cabinet. Please let me know if you have any questions.

Kelly

 

February 21

The tech table will be installed on Feb. 25th. In preparation I have removed the oldest Canon Rebel camera, the oldest Sony Handycam camcorder, and the snowball mic from circulation, which are some of the items that will appear on the tech table. Please let me know if we get any requests for these items and if you have any questions.

Kelly

 

February 20

The wooden Inbox in my cubical is now being replaced by the 3-tiered black plastic wall file, hanging just inside the entrance.  Please put all forms in there from now on. 

~Jen

 

February 17

Please make sure that you are filling out improper discharge forms and putting them on my desk for any improper discharge! The slip is kept in the blue bin on top of the laptops.

Also please make sure that you are putting the technology in the proper spot. I've found several Samsung cables mixed in with the lightning cables and have found a HDMI cord with the bike locks. It's also been reported that the laptops are being put in any empty spot and not their correct slots. Please make sure my babies make it back to their homes.

Kelly

 

February 14

Please make sure that you check the laptop bag for chargers and make sure the laptop is working before you return it! We've had a lot of chargers go missing this year. Also remember that camcorders, cameras, etc. can only be returned by a supervisor.

Kelly

 

February 3

January 28

We now have a mobile microscope and a monocular for checkout. They both have 3 day checkouts and are in the new cabinet. Please let me know if you have any questions.

Kelly

 

January 24

WE GOT A NEW CABINET!! This means everything has moved! The forms have moved above the podcast kit and the light kit. The podcast kit and light kit both have their very own locks, which use the same key. The old supply cabinet has moved behind security and now will only be used for office supplies. Everything for check out has moved to the two cabinets. I have moved the snowball mic, bones, headphones, projector, cameras, camcorders, and all of the camera and camcorder accessories to the new cabinet. The keyboards, VR headsets, cassette players, bike locks, and power strips are in the other cabinet. Everything is labeled. The new cabinet's key has a compass key ring. Please let me know if you have any questions or comments.

Kelly

 

January 23

Please make sure that you are all filling out the STATS to record questions using the READ scale levels.  STATS are required for every interaction with patrons except those that ONLY involve making changes to Alma.  Refresh yourself on the details listed under the STATS tab in the Policies, Procedures, Duties section.  Let me know if you have any questions.

 

January 21

At some point we will be getting a set of vertebrae to checkout, but I don't know when yet. They are having difficulties scanning them. Please let me know if you have any questions.

Kelly

 

January 14

As of now, faculty room keys are no longer checked out by Circulation.  Please send patrons asking across the way.

 

January 13

OU Libraries scheduling process for non-library events has changed. Instead of telling patrons to email libpr, now direct them to libraries.ou.edu/rooms to fill out the form there.

 

January 9

Hello, everyone and welcome back to the new semester!  As you all know, we are now officially using When I Work to drop/swap/pick up shifts.  However, keep in mind that he app does not at this time allow for splitting a shift. So please use a paper slip to get partial shifts covered.

UPDATE: Apparently you CAN split shifts in When I Work.  You can even do partial shifts that are not at the beginning or end.  Please let me know if you don't know how, and I'll be happy to show you.

 

Fall 2019

 

December 3

As of tomorrow (Dec 4th), the recording room will be officially available for use.  If you get questions about unlocking the space or making reservations, please direct patrons to the computer lab.

 

November 19

We now have a leap motion controller for checkout. It is kept in the new cabinet with the dinofire and voice recorders. Please let me know if you have any questions,

Kelly

 

November 7

We now have a Blue Snowball mic for checkout! It has a 3 day checkout and is kept in the telescope cabinet by the Blue Yeti Pro. Please let me know if you have any questions.

Kelly

 

November 6

There is another OU IT scheduled maintenance event scheduled for tonight from 11pm - Midnight.  There may be intermittent disruption during that time for all network services including wired, wireless, and VoIP phones during this time.  If you have difficulty with Alma, please use the manual checkout/check-in protocols.  Let me know if you have any questions.

~Jen 

 

November 6

Good news! We now have a second telescope! It is kept with the other telescope in the telescope cabinet. Like the other one, only supervisors may check out and check in the telescope. The old projector is now stored under the TV/VCR/DVD. Please let me know if you have any questions.

Thanks,
Kelly

 

November 5

Please stop leaving laptops on my desk when I'm not here. Please put a note with the issue on my desk and then put the laptop back in the cabinet so that it can be locked up overnight.

Thanks!

Kelly

 

October 29

OU IT has scheduled a planned network outage for tomorrow Oct. 30th from 11pm - midnight.  This will impact wireless as well as wired network connections, including cell phones.  This will impact access to online resources for on and off campus patrons during that time because EZ-Proxy will be down.

Thanks ~Jen

 

October 22

We have new technology available for checkout! We have a new Canon Rebel T7i stored next to the old Canon Rebel. We've gotten a lot of attachments to the cameras including close-up lens set and a new filter set stored in the camcorder drawer. We also have a TV with a built in DVD/VCR, which does not checkout and is for library use only. There is a headphone jack built in and you can just wheel it out for the patron if anyone ever wants to view a VHS.

Kelly

 

October 16

Please be sure that ALL checkout items are being discharged correctly and completely.  We've had some items returned that were not checked out in the system, so please keep an eye on that.

Thanks ~Jen

 

August 12

Please let me know if a laptop charger isn't returned so that I can email the patron and replace the charger.

Thanks,

Kelly

 

July 18

For student supervisors: Please do not send textbooks to mending. If it's falling apart please put it on my desk.

Thanks,

Kelly

 

July 17

For the student supervisors: If you see a fulfillment note that says," Do not return. Route to Billing." Please cancel the return and put it on my desk.

Kelly

Spring 2019

April 17

Please pay attention to the call number when reshelving items in the reserves. We found several books mis-shelved.

Kelly

April 4

There's a new camera for checkout! It's a Canon Power Shot, and is in the same drawer with the camcorders. It has a 1 day checkout. Please let me know if you have any questions.

Kelly

April 4

Learning Lab books have a special policy where they can only checkout for 30 days with no renewals. 

Kelly

---

March 28

We now have a Blue Yeti Microphone to checkout! Just like the camcorders I prefer the student supervisors and staff members check it out and check it back in. It is stored in the Telescope cabinet on the same shelf as the binoculars and the LL2 items. The portable chargers and power banks moved up to the top shelf with the Blu Ray players and the cassette players have moved in with the keyboards. Please let me know if you have any questions.

Kelly

 

March 27

From now on, every time a patron mentions a problem with door access on LL2 or requests a temp access card, please report the details to a full-time employee in LET or Circulation, so Eric can be aware of and respond to issues in a timely manner. (I may create a form for late night and weekend students to fill out and put on our desks).

Jennifer

March 27

I have changed the name of the selfie stick to a Monopod since that's what it is. Please let me know if you have any questions.

Kelly

March 26

FYI, per Doni:

OU Tulsa and OUHSC students can return books [from those libraries] here.  The books can be placed in the ILL box and they will return them.  However, the patron is still responsible for them until they are discharged from the home institution.

Jennifer

March 25

Tech and AV Reserves items are now eligible for overnight checkout just like Reserves books, effective immediately.

• Only allow overnight checkout of Reserves items if it's the last 2 hrs before close. Make the item due 2 hrs after Bizzell's next scheduled opening time. (Reasonable exceptions are allowed)
• You can now mention overnight checkout to patrons even if they don't request it, BUT:
  • Be absolutely sure to warn the patron about the risk of incurring Lost Processing and Replacement fees if they don't return the item within 24 hrs after it's due.
  • Also warn the patron that they cannot call to renew overnight items for an additional 4 hrs (Alma prevents it).

I have updated the Policies Not Openly Advertised PDF in the Training box to reflect this change.

Jennifer

 

March 25

The DVD section is currently out of order and will remain that way until Wednesday. Please let me know if you need help finding something.

Kelly

March 25

I've removed the Sony tripod from checkout, because it is broken. I will order a replacement. In the meantime the Canon tripod can be used with the Sony. Please let me know if you have any questions.

Kelly

March 14

I have noticed an exorbitant amount of non-work related materials downloaded onto the desktop of the circulation computers.  This is not allowed since it tends to clog down the normal functions necessary to perform our job while some downloads may be deemed inappropriate for the work place.  It is fine for you to download something temporarily during your scheduled work shift to work on, but it needs to be deleted at the end of your shift. 

If you have something downloaded on the desktop, please save it to a personal thumb drive.  I will be deleting everything in two weeks time. 

Thank you,

Doni

March 13

Be aware that:

• OK-Share accounts for non-OU patrons need to have a Note on them indicating patron's home institution
• Lifetime Alumni accounts need to have a Note on them saying "Lifetime Alumni"

In addition to putting these notes on new accounts, please also check for / add them to existing accounts.

I've added instructions for how to make Notes to the respective permit instruction sheets (Circulation Procedures - Miscellaneous box). On the OK-Share sheet I also added step-by-step instructions for how to check a patron's lost item history. Please read them if you're not sure how to do either!

Jennifer

March 12

I've added a PC charger adapter guide to the top of the charger ends' case. The guide lists the end's number, tip size, and brand compatiblity.  I've also re-arranged the ends to number order. Please let me know if you have any questions.

Kelly

March 10

I have added a shift coverage instructions tab to the Circulation Duties box called Shift Coverage - When I Work. Please read it. (The phone app instructions are based on the iPhone version, so if you notice differences with the Android version, let me know.)

Also, an important reminder: 

Even if you work close to max hours or don't personally need coverage, you are still required to regularly offer to swap shifts to fill in for students who are absent. As employees of an Essential Department, one of your biggest responsibilities is helping to make sure we always have enough staffing to keep Bizzell's doors open. Swapping shifts is the fairest way do so, since it doesn't force anyone to work more overall than they usually do.

It is especially important for late night students to offer to swap one of their own 2:15am shifts for unfilled 2:15am shifts. Otherwise, if no one covers, Bizzell is guaranteed to be understaffed and the midnight Student Supervisor must stay 2 hrs late to fill in, regardless how early their commitments are the next day.

Jennifer

March 7

Reminder: Unless you will be graduating in May, please send your exact Summer Intersession plans to me by Sat., March 16, so I can determine how many summer job openings to post for in April. Intersession is May 11 (Sat.) - Aug. 17 (Sat.).

E-mail me:

1. Exact summer dates you will be available
2. How many hrs/wk you want to work in summer
3. Your summer class dates and times
4. Your summer extracurricular times
5. If you want to take a 1- to 2-wk vacation, and, if so, what exact dates
6. Any other relevant info

Thank you!

Jennifer

March 6

I've decided to move the USB-C to USB-A adapters from the Dell laptops to an individual checkout. They are now kept with the other USB-C adapters and will checkout for 4 hours. Please let me know if you have any questions.

Kelly

---

February 26

We have new mac multi-chargers for laptops! These will check out similarly to the phone chargers rather. So a patron will check out the power adapter and then a cable for whatever laptop they need. Both the cable and the adapter have barcodes. They are kept in the mac laptop charger drawer on the far right. It will count as 1 checkout toward there 3 item limit though. If this occurs the student supervisor will have to override the checkout policy. Please let me know if you have any problems,questions, or comments about these chargers.

Kelly

February 25

I have finally finished updating all permit instruction sheets, and per Ellie's suggestion I created a new instruction sheet for registering accounts for CESL / OUHSC / new OU students, staff, and faculty, because the process for them is unique. Take a moment to read through it and let me know if you have any questions!

Jennifer

February 19

Please remember if someone wants to discuss waiving a fine that they must talk to me or Michael either in person, by calling 325-5704, or emailing libbilling@ou.edu

Kelly

February 17

We will no longer be using cards for: 

• Visiting Scholar Permits
• High School Scholar Permits
• Affiliated Company Permits

We will now ONLY be using library-created cards for: 

• Borrower's Permits
• OCLC Reciprocal Permits
• OK-Share Permits

(Alumni and President's Associates willl still get their cards from the Alumni Office and the President's Office)

I've also been updating ALL of the permit instruction documents on the LibGuide, but haven't finished yet. For the next few weeks, if you are not sure if the permit instruction sheet you are reading is up-to-date, please refer to this announcement. Thank you!

Jennifer

February 7

Because there's been some confusion about what needs to be dusted during closing shifts, I've added a Dusting Locations PDF to the Closing Procedures tab of the Circulation Duties box.

When you work a closing shift, choose one bullet from the list of Dusting Locations and dust all items included in that bullet. Make your selection based on what LOOKS most dusty at the time of your shift. (Locations like the Discharge area and Publicly-visible area will need to be dusted more often than others.)

Jennifer

February 7

The latest Volume of Redbooks are now kept on the Reserves.

Kelly

February 6

Update to To Do instructions and Checkout Policy in Learning Lab books announcement below. Please review.

Thanks!

Jennifer

February 5

Very soon, there will be two types of books in the Learning Lab that have the location "Learning Lab" in Alma.

1. Ready reference items (north curved shelf)
2. Popular reading items (back of west curved shelf)
   • Note: These are different from the "Leave One, Take One" items (south curved shelf)

TO DO (everyone): 

• During one of your shifts, ask a supervisor to let you go to the Learning Lab to see where these are, so you can help patrons locate them.
• Also read the sign on the "Leave One, Take One" shelf.

CHECKOUT POLICY: 

• Popular reading items: 
  • Patrons can check out regularly.
• Ready reference items: 
  • Patrons need permission from Learning Lab to check out. Follow instructions in Green Slips tab of Circulation Procedures: Miscellaneous box.

DISCHARGING (supervisors):

• Both types go on the "Learning Lab" sort shelf.
• They don't have obvious labeling on the cover or give you a pop-up, so you have to pay close attention to reshelving instructions on the Return Items screen.

Jennifer

February 5

We now have a bone set on Reserves. They checkout for 4 hours and are stored next to the keyboards in the supplies cabinet. Please let me know if you have any questions.

Kelly

February 4

Change to cart check procedure, because Stacks has been noticing a lot of books on the wrong carts lately:

We're now going to only check red carts once a day, but it is now a mandatory opening shift procedure.

• All opening shift students must participate
  • South Gate student should also help as much as possible until they go to SG 5 min. before official opening time
• Carts should be checked immediately after overnight books are discharged and before Stacks Mgmt. begins taking carts.
• Say mistakes you find out loud to the other students to clear up any potential misunderstandings about what goes where.
  • Especially point out mis-carted Dewey Biographies, Atlases, Storage books, etc.

Thank you and let me know if you have any questions!

Jennifer

February 3

Two updates:

• New version of Bomb Threat Checklist (Bomb Threat tab on the Emergencies page).
• Updated Policies Not Openly Advertised document to say that overnight textbooks are now due 2 hrs after Bizzell opens instead of 1 hr (SLA Training tab of Training page).

Jennifer

February 27

We now have mutli-cable phone chargers, one USB-A on one end and a lightning, a micro-USB, and a USB-C on the other end, for checkout! They're stored between the Samsung power adapters and the audio adapters. Please let me know if you have any questions, if there are any problems, or if you get any comments about them.

Kelly

---

January 30

We are ready to stop using physical replacement slips for shift coverage. Thank you for your patience during the transition!

From now on, though, it's very important that you continue to post any new shift coverage requests on BOTH When I Work and GroupMe. When I Work does not send coverage request notifications to students who are scheduled to work at the same time as the shift but we need to make sure they are also informed, because they are most affected by it (especially Student Supervisors).

Jennifer

January 30

Starting with Quiz 13, everyone will now be able to attempt each quiz multiple times and keep the highest score. This is encourage everyone to take time on your quizzes and seek out the correct answers instead of feeling rushed to finish a quiz before the end of your shift. (Just be aware that scores earned after the 2-week deadline are still counted as being late).

Hope this helps and let me know if you have any questions!

Jennifer

January 29

The Podcast Kit is finally ready to checkout! Only supervisors and staff will be able to checkout the kit. It is housed between the Telescope cabinet and the Laptop cabinet locked to the Telescope cabinet with a bike lock. The case is also locked and the keys are kept in the discharge desk along with the rest of the keys. You will unlock and lock back the case and the bike lock when checked out and returned. It has a 3 day checkout and is bookable. I've created a Podcast Kit tab on the Technology lending page. Please let me know if you have any questions.

Kelly

January 28

The Cannon Vixia Camcorder finally has a new case! It's a sturdy soft case like the Sony camcorder's case. Please let me know if you have any questions.

Kelly

January 24

Workforce policy change, per Library HR:

Students should no longer use the Amend function to correct timesheets after payroll has already been processed. Instead, make the appropriate adjustment on a later timesheet, with a Comment explaining where it came from.

I have updated the Timesheet: Submitting and Correcting tab in the Circulation Duties box to reflect this change.

Jennifer

January 24

Telecom will be working on the phones tomorrow, January 25, from 8 pm to 10 pm.  You may experience some down time on the phones, but more than likely you will never know they are working on them.

January 23

Mark your calendars! Annual security / emergency training will be:

• March 5 from 4:00-6:30 in the Scholar's Room at the Union

Those of you who have never been before are required to attend. Attendees will be paid.

Please e-mail me with answers to the following questions by Sat., Feb. 9 so I can make the special schedule for that day:

1. Have you been to Security training before?
2. Are you available from 4:00-6:30 on Tues., March 5?

Thank you!

Jennifer

January 23

Please DO NOT give out my personal email address to people with billing questions. Please have them email libbilling@ou.edu

Also there seems to be a scam with library fines happening. If someone tells you a collection agency called claiming that they owe them money please direct them to me or the Bursar's office immediately.

Kelly

January 22

Please be aware that When I Work does NOT send me a notification when you post open shifts, only when someone accepts them. So, to keep me up-to-date about shifts that need covered, when you ask for coverage for a shift on When I Work, please also post it to GroupMe. For those of you covering shifts for others, please remember to also indicate on GroupMe that you accepted the shift.

Also, I believe it is possible to split a shift on When I Work yourself and only ask for coverage for part of it without asking me to split the shift for you. Next time someone needs only part of a shift covered, can you come to me so we can test this function out? Thanks!

Jennifer

January 15

Quick reminder everyone: When filling out your timesheet, you need to record the ACTUAL times you clock in / out, not just copy your regular start and end times from the schedule. When I Work keeps track of your actual timeclock times, so we need to make sure that the times on your timesheets match. If you forgot to clock in, then on your timesheet you should record the actual time you started working with a comment explaining why it doesn't match When I Work.

If you need to reference past actual clock in / out times, you can find them in the When I Work section called "Timesheets."

Jennifer

January 10

To make it easier to keep track of clock in / out times for filling out timesheets, we will now start using When I Work to swap and cover shifts. This will allow you to clock in / out for shifts you cover for others. If you are not sure how to post, swap, or cover shifts on WIW, please ask me or a student with experience to show you.

For the first month or two, we will continue to use physical replacement slips and GroupMe as a backup just in case we find out that When I Work is inadequate for our needs, but if it works well, we will eventually discontinue one or both of them.

Thank you, and let me know if you have any questions!

Jennifer

January 10

Good news! There is now an web clip/icon to the new online bookstore's website on the circulation iPads kept on the desk. You can have a student, who doesn't know what book they need, log in to the website and see their required books. Hopefully this will be easier than looking for the red book.

I've also updated the Textbooks on order to the Spring 2019 Textbook list. Most will be available next week. 

Please let me know if you have any questions.

Kelly

January 7

I have just made a thorough update of the student employee policy document that we use during training. None of the updates should be a surprise, but everyone should please take a moment to read over it for review purposes anyway, especially since we are just starting a new semester. You can find it in the first tab of the Training page on the Circulation Libguide (the title starts with "General Information..."). Thank you!

Jennifer

January 7

Minor timesheet policy change:

When you work NO hours during a pay period, you still DO NOT need to click "Submit" or do anything else to your timesheet, but I will now start approving those blank timesheets anyway, to give Payroll confirmation that you didn't work.

This change will hopefully prevent you from receiving automatic e-mail reminders from Payroll to submit timesheets after pay periods that you weren't scheduled to work. If you do still receive them in the future, though, please let us know. Thank you!

Jennifer

 

Fall 2018

---

December 21

Although I've created a new Refresher Quiz course for Spring 2019 on Canvas, please do the Winter Intersession quizzes (Quiz 10 and 11) on the Fall 2018 Refresher Quiz course only. Quiz 1-11 will only be on the Spring 2019 course for review, and only scores from Quiz 12 onward will be counted towards your Spring semester quiz performance score.

Thanks and happy holidays!

Jennifer

December 10

Update to timesheet amendment procedure:

Please be aware that after your supervisor approves your timesheet, you will not see any options to correct that timesheet until after the payroll has been finalized. In the future, if you have a major change to your estimated shift times after I've already approved your timesheet (like we did last Friday), please give yourself a reminder to go back in and make the amendment at least a week after the timesheet was first due.

Jennifer

December 1

We now have 2 non-Apple USB-C laptop chargers. They will be kept with the Apple USB-C chargers.

Kelly

---

November 28

Angela in Stacks has asked if I can remind you of the following:

• When a red cart is full:
  1. Put additional books for that floor onto an empty cart (NOT on top of the full cart).
  2. Check both ends of the empty cart to make sure it is labeled for the correct floor. If not, change the labeling using the floor labels on the whiteboard.
• When you're carting a book with a B call number, remember that it might be a Dewey Biography.
  • Always look for lowercase letters in the 2nd and 3rd lines of the call number before carting a B book:
    • Has lowercase letters = Dewey = Decks cart
    • No lowercase letters = LC = LL1 A-D cart

Also, I won't post a quiz during Prep or Finals Week. After Quiz 9 is due on Monday, there won't be another quiz posted until Intersession.

During Intersession, if you don't work any shifts the first half of Intersession, then you don't have to do Quiz 10 (posted Dec. 17 and due Jan. 2). If you don't work the second half, then you don't have to do Quiz 11 (posted Jan. 2 and due Jan. 14).

Jennifer

November 28

I'm moving the Death Box back to my area, because the restore processing is becoming too complicated.  The new procedure will be to place all newly checked in iPads in the Restore pile for me to pick up. Please only remove iPads from the top of the checkout pile. Let me know if you have any questions.

Kelly

November 27

We've discovered that it's not possible to leave comments on Workforce on days you were absent, so please make sure there's a physical replacement slip for every absence. If your absence is sudden, even if you've already posted on GroupMe, either call and ask someone to fill out a physical slip for you or write one out after you come back.

Thank you!

Jennifer

November 27

We have a "new" projector! It is kept in a suitcase next to the telescope. The binoculars and telescope accessories have been moved to the power bank shelf.

We also have a Lavalier (Lapel) microphone. It can be used with a smartphone, camcorders, iPads, and computers. It connects to camcorders and computers with an adapter. It's kept in the camcorder accessory drawer.

We have a couple of new adapters too. A USB-C that can connect to audio with an audio cable stored with the other USB-C adapters.  We also have a Lightning to Digital AV adapter (mainly for the "new" projector) stored with the other Lightning adapters.

Please let me know if you have any questions.

Kelly

November 26

Added Circulation-specific instructions for Workforce in two tabs in the Circulation Duties box called Timesheets - Recording Hours and Timesheets - Submitting & Correcting. For the first few pay periods, please review these as a checklist before submitting your timesheets. Thank you!

Jennifer

November 19

IT has emptied the vending machine located on LL1 that sold laptop chargers, USB drives, etc.  A sign is being placed on the machine to refer people to the circulation desk for tech accessories.  Please track what we run out of or requests for items we do not have.  You can send Doni an email or inform her by writing the information down.

November 18

Added a Finals Week Procedures tab to the Circulation Duties box, which contains information about how the 24/7 period affects opening and closing procedures, as well as instructions for checking IDs after midnight and before 7:30am.

Quiz 9, which will be due the Monday before Finals Week, will mostly have questions about this and Workforce.

Jennifer

November 15

Informal Food Day this Wednesday! I'll be coming to work around noon with turkey, brisket, green beans, and mac & cheese from Van's Pig Stand. If you're in Norman Wednesday, feel free to skip lunch and come have some, or bring a dish of your own.

Jennifer

November 14

We now have 7 new Dell XPS laptops! ALL 7 have a USB-C to USB-A adapter that they check out with, because the laptops do not have a USB-A slot. Please make sure that the adapters are returned with the laptop. A pop-up notification will appear when you check it out or check it in. The Macbook Airs, the old Macbook Pros, and most of the older Dell XPSs are in the cabinet to the left. A few of the older Dell XPSs, the "new" Macbook Pros, and the new Dell XPSs are on the cabinet to the right.

Kelly

November 13

Workforce update: I just sent an e-mail out to all of you about instructions for what you need to do to get familiar with Workforce before it goes live. Here they are again for reference:

You do NOT need to to sign up for in-person training with HR via the link in the "New Time System" e-mail. Instead, Doni or I will do 1-on-1 training with you, but we can't do some of that until Workforce goes live on Nov. 24, so in the meantime, **please do the following by Nov. 24 to prepare**:

1.  Do the instructions on Courtney's Workforce handout ("Workforce Time System Training" tab of Training box), then sign the physical copy of the handout that's at the West Desk.

• For the videos, talk to your supervisor to arrange a time to watch them at the Discharge Desk when the front desk isn't too busy. Doni, Kelly, or I can watch the front desk if necessary.

2.  Read the WTA Manual (also in "Workforce Time System Training" tab of Training box) and ask Doni or I about anything you're not sure about.

• Skip the entire WebClock section, because we'll still be using When I Work for clocking in/out
• The Generating Reports section is optional, but be sure to look at the Conversion Chart at the very end.

I will be working on a list of differences between the new system and the current system that we can use as a reminder checklist for the first few pay periods. It sounds like Courtney is also working on additional handouts which may be helpful, but those won’t be complete until next week.

Thank you and let Doni or I know if you have any questions!

Jennifer

November 12:

On November 24 (the Saturday immediately after Thanksgiving), all employees of University Libraries, including you guys, will begin using a new online timesheet system called Workforce. I am sorry for the late notice, but full time employees like Doni, Kelly, and I did not get training for how to use Workforce until today, so we did not have a lot of concrete information for you until now. Within the next week we will be talking to other full time supervisors within UL about creating standardized training for all of our student employees.

This morning you probably received an e-mail from Payroll entitled "New Time System" with instructions for signing up for Workforce training. I am currently in the process of finding out if the training we develop in-house will be sufficient. I hope to have an answer by tomorrow. Thank you for your patience and let us know if you have any questions!

Jennifer

November 5:

I've changed the the adapters (besides the audio adapters), the HDMI cables, the VGA cable, and the power strips to a Daily checkout. This way they can be checked out with the projector and other presentation equipment and have the same return time. Please let me know if you have any questions.

We have replaced four Macbook Airs with four "new" Macbook Pros! Now the Dell Netbooks, the Macbook airs, and the older Pros are in cabinet on the left. The Dell XPSs and the new Macbook Pros are in the cabinet on the right. Note: Please bring L102 to me if it gets returned.  

Kelly

November 1:

As of today, Refresher Quiz performance is now going to be a more important factor when we evaluate overall work performance. The main difference from before is that there are now actually downsides to consistently poor quiz performance with no sustained improvement, to disincentivize guessing or picking random answers, because neither of those are helpful for the original purpose of the quizzes (training and review).

For all quizzes you submit after today, a consistent average score of < 70% or 3 late submissions per semester can result in potential disciplinary action if you do not show sustained improvement after I contact you about it. More information can be found on the Refresher Quiz welcome page on Canvas.

(By the way, if you're curious, the overwhelming majority of you are already doing very well by the above standards. This change is mainly to correct for the fact that the original policy was more lenient than necessary to accommodate LETs and Peers, who didn't end up taking the quizzes after all.)

Jennifer

---

October 31:

There is a break room located in room 151 on the main floor (far east wall) that is now available for your use.  It has a full size refrigerator, microwave, keurig (without cups or pods), and seating space.  The key is in the wooden box kept at the discharge station.

October 30:

This is a reminder that Billing needs to check all cameras, camcorders, and the phone lens kit BEFORE they’re returned. If Michael or I are not here then please have Doni or Jennifer check them.  If they’re not here then the student supervisors can check them.

Also please roll all cords, especially the headphone cords, before you put them in the drawer so they do not become tangled. Attached is a picture of properly rolled cords. Please contact me if you need a cord rolling lesson.

October 29:

Good afternoon!

 There is a new display on LL1 in one of the Learning Lab’s curved bookshelves for some of the materials in the Thomas and Catherine Luccock Collection. These items have a temporary location of the Learning Lab and patrons are welcome to check them out.

Jenny Watson

Head, Storage and Delivery

University of Oklahoma Libraries

October 26:

We now have 3-sided rulers with the regular rulers. We will just ask the patron to return them like the regular rulers.

We also now have a flash drive for checkout. It will checkout for a day and is stored with the memory cards. Please let me know if you have any questions.

Kelly

October 24:

I’ve added a Phone Lens Kit to the Reserves. It clips over your phone’s camera and has different lens for different effects. It has a one day checkout, and it is stored in the new cabinet with among all of the camera accessories. Staff or student supervisors when staff is not available will need to check it before it is allowed to be checked back in, like all other cameras. Please let me know if you have any questions.

Kelly

October 18:

You should now be able to book BOOKINGBIZ tech items for the length of their checkout periods. Kelly and Cari have looked into and fixed the "policy" error Alma's been giving for the daily and 3-day items. Thanks!

Jennifer

October 16:

Over the next several days I will be updating instructions throughout the LibGuide to reflect the changes in the e-mail Doni recently sent you all, including the new location to submit timesheets, who to send doctor's notes to, etc. Updating everything will take time, so if you read something and you're not sure if it's accurate, don't hesitate to ask a supervisor. Thank you for your patience!

Jennifer

October 15:

Sorry about locking Quiz 5 after the due date! I've changed the permissions so those of you who haven't finished it should now be able to do so. Quiz 6 is due next Monday, Oct. 22 at 11:59pm.

Jennifer

October 14:

A couple quick reminders:

1. The next Food Day will be Wednesday, Oct. 24. The theme is continental breakfast.
2. Everyone needs to give me their Finals Week info by next Sunday, Oct. 21. You need to give me your:
   • Final exam schedule
   • Finals Week extracurricular and 2nd job schedules
   • How many additional hrs you want to work Finals Week on top of your usual hrs
   • Your finalized Winter Intersession plans (if you haven’t already sent me them)

Jennifer

October 12:

The telescope will be available for checkout after Wednesday. It is stored in the kindle cabinet next to the binoculars. ONLY STUDENT SUPERVISORS AND FULL TIME STAFF MAY CHECK IT OUT AND CHECK IT BACK IN TO PATRONS. If a student supervisor or a full time staff member is NOT available the patron will have to come back.  I’ve added a Telescope tab under the Technology Lending tab of the libguide and the laminated guide is next to the telescope. Please let me know if you have any questions.

October 10:

In Circulation Quick Access Links box, added link to new "OU Libraries Overdue Item Policies" page that Kelly created for the UL Website. It can also be accessed from the Circulation Desk page on the website. (There are also several revisions to text on the Circulation Desk page, but nothing major.)

The new Overdue Item Policies page has some information that's not on the laminated Fines & Fees Chart, so please be familiar with the differences. Also, since the page is on the website, that means it is publicly available to patrons and can be used accordingly when answering questions.

Jennifer

October 9:

Student Supervisors: It is now possible to interact with and save the SLA Training Checklist entirely via iPad, so in all future training, please only use the copy of the training checklist that is saved to one of the West Desk iPads.

I've updated the instructions on the Training box to explain how it works. Please take a moment to read through them, because Adobe Acrobat works very differently on iPads compared to how it works on Windows (especially when saving documents).

Jennifer

October 7:

Updated "Policies Not Openly Advertised" PDF in Training box to add:

• Apple Wallet to section for allowed digital ID apps
• Section explaining that patrons can buy a copy of a Lost item and donate it to the library to have the replacement fee waived
  • (Note: Not allowed for items like Textbooks with non-refundable replacement fee)

Also added sections for "Blocks," "Overrides," and "Loan Limit Exceeded" pop-ups to Circulation Troubleshooting tab, and updated Student Supervisor Training documents accordingly.

Jennifer

October 4:

As most of you know, Sooner Card can now be added to an iPhone and Apple Watch.  We will accept this at the circulation desk as a valid form of ID.

October 3:

As a reminder, before checking any ILL items out to a patron, always do these steps:

• Double-check the label on every item to ensure that the correct name is on it.
• Ask the patron to look at each item itself (not just the label), to confirm that it matches what they requested.

This extra precaution is critical for ILL books because, unlike Alma, ILLiad does not warn you when you try to check a Hold Shelf item out to the wrong person. When that happens, there is no record of who we accidentally gave it to, so it's very hard to track those items down after the fact. It is important that we go out of our way to double-check everything while problems are still easy to resolve.

Jennifer

October 3:

To make room for the telescope (coming soon!) I had to move around several reserve items. Here are the new locations:

Headphones/Headset: Top drawer of the new cabinet. Please make sure you wrap the cords so that they will all fit

Mice and Mac and PC DVD drives: Top drawer of the new cabinet

Power strips and Bike Locks: Second from bottom drawer of the old cabinet

Keyboards: Bottom drawer of the old cabinet

HDMI Cords: 3rd from the top drawer of the new cabinet

USB-C Adapters: 4th from the tow drawer of the new cabinet with the mini displayports

Kelly

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September 30:

Made several updates to the Bizzell Library Circulation Policies PDF in the Circulation Training box. Although none of the changes are brand new, please take a minute to review the document just in case, especially if you haven't read it since you first trained in Circulation.

Also updated both versions of the SLA Training Checklist. Changes mostly minor and shouldn't require explanation. When training, do be aware, though, that there will now be a website for all exhibits at exhibits.libraries.ou.edu instead of separate websites for each.

Jennifer

September 26:

We now have a tv remote available for checkout. I know that it works on the tvs on Lower Level 2, the 2nd floor, and the 3rd floor. It checkouts for a day and is kept in the new cabinet in the same compartment as the dinofire and the voice recorders. Please let me know if you have any questions.

Kelly

September 25:

Created interactive PDF version of SLA Training Checklist, and rearranged Training documents on LibGuide so they appear in the same order that they do on the checklist. Added instructions to SLA training tab of the Circulation Training box for how to use and view documents digitally during training.

September 21:

We now have a a pair of Nikon Binoculars, a Red LED Flashlight, and a plainsphere star chart available checkout.  They all have a 3 day checkout and can be booked. I have stored them in the brown cabinet where the iPads and headphones are. Everything has been moved up one shelf with the binoculars and the accessories on the bottom shelf. 

Kelly

September 19:

A few ILL updates:

• If you need to leave an ILL / Sooner Xpress item for one of their employees but they're not available, please put a note on it and leave it on the tall table behind Molly's office.
• The microwave in ILL is only for ILL employees. If you need to use a microwave, please use the one in the Bookmark. (You are still allowed to use the refrigerator near Angela's desk, though.)

September 19:

Starting today, we will be discontinuing the Update Binder. Doni and Kelly will now also be posting updates here and on the Announcements!! box of the User Services LibGuide. To make sure you keep up-to-date with work-related info, please regularly check:

1. Both Announcements!! boxes
2. Your OU e-mail
3. The UL Weekly Update on the Intranet
4. Library event calendars

September 19:

Some of the Dells are not automatically connecting to Wifi@OU anymore. LTP is working on this problem. In the meantime the patron has to click on the wifi icon in the bottom right corner of the login screen. From there they are prompted to connect to WIFI. They can then log into the computer with their 4x4.

September 19:

Good afternoon!

 Stacks Management has started shifting books from Deck 4 to Deck 5. Our goal is to condense the contents of the Decks enough to leave Deck 1 empty. The shift will take quite awhile, so I don’t plan to update all the signage immediately. Right now, only the contents of Decks 4 & 5 have changed. As we finish each deck I will update the website and then work with Chelsea Julian to update all the signage when the full shift is finished. The endcap signs for each range will be updated as we go. If patrons have trouble finding anything, Angela or I should be able to help.

Jenny Watson

Head, Storage and Delivery

University of Oklahoma Libraries

405-325-1918

September 19:

This is a test from Kelly. Happy Talk Like a Pirate Day!

September 19:

This is a test from Doni.

September 16:

Updated Proxy Instructions in Circulation Procedures -- Miscellaneous box to clarify that if the responsible party is on-site to give consent and prove their eligibility via photo ID, you can add an eligible proxy to their account immediately, skipping the online Proxy Application Form step (if the proxy's account is in good standing).

September 12:

I've sent you all an e-mail asking for your exact Thanksgiving Break and Winter Intersession availability. Responses are due by Sept. 30, so please start making plans now if you have not yet done so.

Also, because we've all been a bit busier than expected, the UL Refresher Quizzes posted on Canvas are now bi-weekly instead of weekly. The quiz posted Mon. Sept. 10 (Quiz 4) will not be due until Sept. 24, and Quiz 5 will not be posted until Sept. 24. Note: this change does not affect due dates for the UL PSST Canvas course.

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August 21:

Added note to bottom of Stats tab in Circulation Duties box to explain that READ Scale level for transfers needs to match how much work all library employees will do, not only how much work you did.

August 20:

Completely revised Opening Procedures document in Circulation Duties box to be more similar to Closing Procedures document.

August 16:

Posted latest version of Textbooks on Order list. Kelly says that about 90% of the order are already cataloged and on the shelf.

August 15:

Posted updated Locke EXPO Reserves & Comics list.

August 8:

Updated Stats tab to better explain how to take statistics in LibInsight. Edited Daily To Do List tab to make it shorter.

August 7:

Added To Do List tab to Circulation Duties box, to help everyone keep track of tasks that need to be done every work shift once Fall classes start.

Also added tab for how to take statistics in LibInsight, which will replace SUMA and the NO Survey effective immediately.

August 6:

Updated Documents and Training pages to include instructions for how to make PDFs print to match page size, so you should now be able to reliably use PDFs as master copies. Also added Customer Service Principles PDF and New Hire's copy of SLA Training Checklist to Training box, and added BRIEF Title instructions to Policies, Procedures, and Duties page.

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